Customer Service

How Can We Help You?

Which credit cards can are accepted via PayPal?
PayPal supports a large number of credit cards, including Visa, Mastercard, American Express, Discover, JCB, Diners Club and EnRoute.  Check cards or debit cards with either a Visa or MasterCard logo are supported and treated just like a credit card.

Card types that are currently not compatible with PayPal?

  • Procurement and private label credit cards (such as a department store credit card).
  • Debit cards requiring a numeric password and pin-pad for entry.

All wheels ship free via UPS Ground to the lower 48. Signature required upon delivery. Sorry, we are currently not shipping outside of the continental U.S. at this time.

Refund / Exchange

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your refund or exchange, we require a receipt or proof of purchase.

The Process:

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. Please use care in repackaging your item in the same manner it arrived in order to prevent damage. Please use a shipping method that provides tracking and insurance since we don’t guarantee that we will receive your returned item.


Please send your product to:
Rat Race Wheels
502 E Historic St.
Tucson, AZ 85701


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.